All orders placed and packed before 2pm are sent via next day delivery.

Delivery

• Orders placed and paid before 1pm each working day will be shipped the same day.
• We aim to dispatch orders placed and paid before 3pm the same day however sometimes this is not always possible.
• All orders placed after the cut off will be dispatched next working day.
• We do not dispatch any items on Saturday or Sunday so any orders placed after cut off on a Friday will be dispatched the following Monday.
• We do not dispatch any items on bank holidays. Any orders placed on a bank holiday weekend, will be dispatched the following Tuesday upon us re-opening.
• Once your order has been received, we will send you confirmation of your order via email.
• Orders over £150.00 will qualify for free DPD Tracked Next Day Delivery.
• Orders under £150.00 will not qualify for free shipping, but will still be sent via DPD Tracked Next Day Delivery.
• International orders will be sent via UPS (fees may apply depending on size/weight of delivery and location of order).
• For international orders the buyer assumes responsibility over their purchase once it has left our distribution centre. Please check your local laws, any items refused by customs in the country of delivery and those your purchase may travel through are out of our control and may be destroyed. Items not cleared through customs may be returned to us or they may be destroyed by customs at their discretion. In the event of a missing international order that is not returned to us we reserve the right to not issue a refund or replacement.

Returns

For refunds and returns, contact us using our returns page.

Please note:

Refunds are only issued on unused items in its unopened/undamaged packaging. If your item is faulty we can only issue a replacement or a credit note. Items that have been returned as faulty will be sent back to you if we find nothing is wrong with the item or if the problem is due to your mishandling/abuse of the product. It’s your responsibility to return the items to us and needs to be done promptly at your cost.

Returns accepted up to 30 days from date of purchase, after 30 days a faulty item must be returned to the manufacturer directly.

A return will not be accepted for stock that has gone out of date in your possession.

Cancellations

If you choose to cancel your order, you have within 14 days of receiving your order. Please find our online cancelation for here.

It’s a UK-available shortfill e-liquid range packaged in 100 ml bottles, designed for sub-ohm and flavour-driven vaping, offering the same flavour profiles as the Hayati disposable line.

The 100 ml bottle offers significant value, enables nicotine shot customisation, and supports high-turnover flavour SKUs - helping minimise device-related inventory while maximising consumer choice.

Bottles contain 100 ml of nic-free e-liquid, provide space for up to two 10 ml nicotine shots, and formats include various VG/PG ratios such as 70/30 or 50/50 to suit different devices and vaping styles.

With one device-agnostic format and many flavour variants, the product simplifies SKU management and drives repeat purchases as consumers return for new flavour options rather than new hardware.

Yes - made for the UK market, the product adheres to TPD standards (0 mg base in 100 ml shortfill bottle, space for nic shots), includes quality flavouring and delivers consistent performance.